You have 14 days to cancel when you shop at licotronic.com. The cancellation period expires 14 days after the day you;
§ a) Have received your item
§ (b) obtains the last physical possession of the contract in the case of an agreement on several different goods ordered in a single order and delivered individually
§ (c) obtains the last lot or the last part in physical possession in the case of an agreement for the supply of a product consisting of several lots or parts;
You must notify us within 14 days of receipt that you wish to cancel your purchase. The notice must be given by contacting us at mail firstname.lastname@example.org, or at tel. You can also choose to use our standard cancellation form and return. You will find it with your order confirmation on your mail along with your standard cancellation form after the purchase and it will appear on the order summary before your approval.
You cannot regret simply by refusing to receive the item without giving us clear notice at the same time. Item shipped back to the following address,
Møllehaven 15 C
You can download the default cancellation form HERE
Goods except the right of withdrawal
1. The supply of goods manufactured to the consumer's specifications or which have a distinct personal appearance,
2. Delivery of sealed audio or video recordings or computer software on which the consumer has broken the seal.
You lose your right of withdrawal if;
§ You break the seal on audio or video recordings or computer software.
The condition of the item when you return it
You are only liable for any deterioration in the value of the product due to handling other than what is necessary to determine the nature, characteristics and functioning of the product. In other words - you can try the item in the same way as if you tried it in a physical store.
If the item is tried in addition to what is described above, we consider it used, which means that when you cancel the purchase, you will only receive part or none of the purchase amount, depending on the trade value of the item.
Therefore, in order to receive the full purchase amount, you must do the same as you can in a physical store. You may try the item, but do not use it for real use.
Repayment of the purchase amount If you regret your purchase, you will of course refund the amount you paid us. In the event of any impairment for which you are liable, this amount will be deducted. If you use your right of cancellation, we will refund all payments received from you, including delivery costs (except for any additional costs arising from your choice of a different form of delivery than the cheapest form of standard delivery we offer), without undue delay and in any case within 14 days from the date we received notice of your decision to cancel this Agreement. We will make such a refund with the same means of payment that you used in the original transaction, unless you have explicitly agreed otherwise. We can withhold the refund until we have received the item, unless you have provided documentation before returning it. If you regret the purchase, the item must be shipped to: Licotronic, Møllehaven 15 C 4040 Jyllinge You can also cancel the purchase by giving a clear message and delivering it in person at the above address between 1 pm and 2 pm. 08:00 - 16:00 and preferably by prior arrangement. What should I send back? You must attach a copy of the order confirmation or invoice. Note! We do not receive parcels sent by mail. COD. We need the following information when you ship the item to us When returning the item, please state what the problem is as detailed as possible. Remember that the item must always be returned in proper packaging.